Tonight, Dad and I got to be on the opposite end of a tech support call, which is a bit unusual from our position since normally we're the ones giving out the support to other people.
In this case, it was Exetel — our ISP — support trying to help us understand why our connection was all over the place.
The support technician was really, really good… I mean shit, I actually learned some things about the BitTorrent protocol that they don't tell you when you're learning about BT, how to use it, and all that jazz.
But — even with all the settings we've since changed and I've modified installations for — we're still getting some really pathetic load times on webpages.
I'm not convinced, however, that a lag-time on webpages that's only been occurring for the past few days is due to my BT use as, well quite frankly, after the modifications and changes we've now done, nothing has changed and our ADSL2 feels more like 56k again. Pages still take forever to load.
While the techie we had was pretty bloody good and very dedicated, I have a feeling that our connection issues have more to do with either Optus or Exetel doing something wrong rather than users doing something wrong.